All-in-One
Run market research, mystery shopping, and CX on one platform โ instead of juggling three tools and three invoices.
One platform for
mystery shopping, CX & market research
Professional SaaS platform empowering research agencies, brands, and enterprises.
- 1 minute to submit
- no sales commitment
- 100% free
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The Professional Platform For Mystery Shopping Providers & CX/VoC Researchers
Fully customizable platform for Brands and Agencies
With over 20 years’ experience in digital research solutions development and integration technology dedicated to Mystery Shopping and CX/VoC industries, the Checker Software Systems empower you with the competitive advantages. We provide end-to-end enterprise-level solutions for top market research and mystery hopping experts worldwide.
SaaS Development
Digital research solutions development and integration technology know-how dedicated for Tracking survey providers, Mystery Shopping and CX/VoC industries. โจโจ
20+ Years Expertise
Deep industry knowledge and capabilities: hands-on market research & mystery shopping experts, client management, customer support and software development. โจโจโจ
Global Team
Our team members are spread all around the world to serve our clients in over 60 countries worldwide across 4 continents. โจโจโจโจ
Checker Software Systems Products โจ
01 โ MYSTERY SHOPPING
Mystery Shopping & Fieldwork
- Streamline recruitment, training, and assignments.โจโจโจโจ
- Performance tracking, and mystery shopper payouts.โจโจโจโจ
- Get deeper operational control and higher-quality field data.โจโจโจ
02 โ CUSTOMER EXPERIENCE
Customer Experience & VoC Tools
- Measure CX with CSAT, NPS, CESโจโจโจโจ
- Touchpoint surveys and experience tracking.โจโจโจโจ
- Centralize feedback, monitor trends, and improve satisfaction across all customer journeys.โจโจ
03 โ MARKET RESEARCH
Market Research
- CATI (phone), CAPI (in-person), CAWI (Online, SMS, Email, WhatsApp).โจโจโจ
- Multiple channels data collection.โจโจโจโจ
- Real time dashboards and automationโจโจ
- End to end project management.โจโจ
Why teams choose Checkerโจ
Easy Scaling
Scales from a single study to enterprise-wide programs without ever switching systems.โจโจ
Mobile & Field-Ready
Capture field data in real time, anywhere, on both Android & iOS.โจ
Actionable Insights
Turn raw responses into decisions with live dashboards and one-click exports.
Support & Training
Onboarding, custom setup, integrations, and a support team clients actually praise โ all included.
Core features that power your research.
Customize your solution by using features individually or combining them as needed.
Multi-channel surveys
Data collection via Online, SMS, Email surveys, personal and phone interviews allowing for different types of research (NPS, CSAT, CES, etc)โจโจโจ
Data processing & automated operations
Continuous research management and automated workflows for more efficient operations.โจโจโจ
Advanced analytics
Interactive dashboards with live reports displaying real-time data.โจโจโจ
Client action tools
Close the loop with built-in communication and action toolsโจโจโจ
AI powered operations and insights
AI integrated in your workflows: from Quality Control and Answers Recoding, to Analysis and Action plans.โจโจโจ
Get your Free customized Demo
Book a free demo now, we’ll show how your team would run in the next project.
We reply within 10 minutes
An online meeting to discuss your needs & see a live demo
No sales commitment, no hidden fee, 100% free.
Questions, answered.
Still have a question?
Customize your solution by using features individually or combining them as needed.
Yes. Checker lets you run mystery shopping programs, customer satisfaction surveys (CSAT, NPS,CES), and employee feedback studies on the same platform. This creates a complete view of customer experience, from frontline service to employee engagement.
Checker is flexible and used across retail, hospitality, banking & finance, automotive, telecom, franchising, and luxury brands. Whether you need Retail Audits, service quality evaluations, or endto-end CX measurement, Checker adapts to industry-specific needs.
Absolutely. Checker AI provides:
- Instant sentiment analysis of open-text feedback
- Keyword extraction with cloud views
- Executive summaries and recommendations
- AI-driven Q&A and insights
This saves hours of manual analysis and helps you move from data to decisions faster
Onboarding is quick and simple. With built-in training tools, extensive onboarding programs, and shopper certifications, both your managers and shoppers can start working in just a few steps.
Yes. Checker offers integrations and APIs that connect with popular tools like Power BI, Tableau, Salesforce, and HR management systems. This ensures your research results flow directly into your existing business ecosystem.
Yes. Checker is built for enterprise research, with GDPR-compliant data handling, role-based access, and secure hosting โ so data from every market stays protected.
Checker runs in 60+ countries across 4 continents, with multi-language surveys and fieldwork, so you can manage multi-market projects from a single platform.
Pricing is tailored to your scope โ number of projects, channels, and users. Book a demo and we'll build a quote around exactly what you need. No hidden fees.
What our clients say
“
Mystery shopper project in 8 countries set up in a couple of days. Data that can be extracted was all that it needs to be. Turnkey in it’s true sense.
ลฝarko Ugrinoviฤ
Account Manager Senior, MPG d.o.o
“
During our cooperation since 2012 I have seen them grow and develop their services and capabilities. They also listen to customer suggestions for improvement. I particularly appreciate the support I receive. I can definitely recommend the software and the company as a good cooperation partner.
Ilze Kronberga
Head of Client Service, RAIT Custom Research Baltic
“
Overall experience is that I’m really satisfied with the Checker, the features this software has and the people who are working in Support department who will help you any time of the day
Luka Tadic
Regional Manager, 4 Market Research
“
Working with Checker increased our growth and cut our operational costs.
Tomohiro Tsuzuki
Chief Operation Officer, AJIS
“
Our partnership with Checker Software Systems leveraged our capabilities.
Doina Popescu
Regional Operations Director, CEEMETA (GfK)
“
Quick response, remain relational / building bridges. Good data processing solution and thorough support!
Damian Badzmirowski
Managing Director, CeBRIS
Checker Software Systems The professional platform for mystery shopping & CX/VoC research.
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