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One system to manage all your research methodologies!

Mystery Shopping, Field Research, Phone Surveys, Retail Audit, SMS or Online Surveys
…Checker integrates all the tools you need to manage all your research projects!
FIELD SURVEYS (CAPI)

Get a complete solution for your CAPI projects, that includes an offline app for data collection integrated with our cloud system.

PHONE SURVEYS (CATI)

Manage your interviewers and call center activity in one platform. Collect data using either VOIP or landline.

SMS SURVEYS

Create your SMS surveys with Checker to reach respondents directly on their mobile phone in no time and manage the survey distribution process.

ONLINE SURVEYS

Create branded, device responsive Online Surveys and distribute them using email, social media, direct links, QR codes etc.

RETAIL AUDIT

Capture data directly in the field using our dedicated data collection app for shelf studies, price audits, product monitoring etc.

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MYSTERY SHOPPING

Manage your mystery shopping projects in a streamlined way and offer your clients added benefits like automated notifications, customized online dashboards with live reports, task management features, communication tools etc.

With Checker you get a customized solution that covers every step of your project from data collection to reporting to your end client.

Solutions
FULL OPERATIONAL WORKFLOW:
RECRUIT, TRAIN, CERTIFY
Create your own shoppers registration path and profile matching process.
RECRUIT, TRAIN, CERTIFY
Train, test and certify your shoppers to make sure you have the best qualified workforce.
BUILD QUESTIONNAIRES
Build branded questionnaires and create your own scoring system and calculation formulas!
ASSIGN, SCHEDULE
Use Checker’s advanced mechanism to optimize and automatize your job assignment process.
COLLECT DATA
Monitor projects, shoppers performance and generate valuable insights with just one tool.
COMMUNICATE
Communicate with your shoppers and client’s representatives throughout the whole project.
QUALITY CONTROL
Create your own customized Quality Control process to make sure your results are accurate!
REPORTING
Choose from a wide variety of predefined reports and present data using dashboards.

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SHOPPERS AND PROJECT MANAGEMENT

Assign jobs according to your needs or publicize jobs to shoppers that match your criteria.  
Rank shoppers according previous performance and even block certain interviewers and shoppers in specific locations based on previous jobs.
Communicate constantly with your shoppers and manage shopper’s payments directly in the system.
Our mobile data collection app and online system use shopper job boards for easier assignments and self management.

 

DATA COLLECTION AND QUALITY CONTROL FEATURES

Use flexible scoring systems that can be modified anytime and special formulas to get any kind of calculations you need.
Customize your questionnaire’s look and brand it with your client’s image.
Allow your shoppers to choose the language they fill the questionnaires in.
Use display conditions and validation rules to make sure data is introduced accurately.
Involve Clients in your Quality Control process.

ADVANCED REPORTING AND DASHBOARDS

Access a wide range of predefined Reports!
Create scoring reports, statistical reports, excellence reports etc. All types of statistical models like NPS, Top-Box and special formulas can be easily achieved with no programming.
Create your own templates for Reports in Excel!  Add pictures, logos, use colors, graphs or calculations you need! Add photos or recordings to your Visit Reports.
Provide client’s their own personalized interface and give them access to online updated data and results, anytime, anywhere!

 

Solutions
DOWNLOAD OUR MYSTERY SHOPPING BOOKLET!

 

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Please fill in the information to automatically download our booklet

Your Name (required)

Your Email (required)

FIELD SURVEYS (CAPI) 

  Cut data entry costs!
Save time during all stages of implementation!
Save the cost of printing!

 

EASY SURVEY SETUP AND DATA COLLECTION

Build complex, branded questionnaires and route interviewers to the right questionnaire path by using advanced structure and logic.
Allow interviewers to choose the language they want to fill the questionnaire in.
Customize the design of your questionnaires according to your needs.
Define simple or complex quotas and actions to perform even when quota is reached.

OFFLINE MOBILE DATA COLLECTION

Collect data using our mobile application for android and iOS and enable interviewers to track quotas even on offline mode. Make sure the data you receive is authentic using validation questions and the apps geo-location features.
Solutions

Disclaimer: The application can be used only with the Checker system!

PHONE SURVEYS (CATI)

Our platform allows you to implement phone surveys with little effort and no need for special hardware equipment.
Manage your interviewing workforce and keep track of your projects’ evolution using the systems special features for call center management.
Solutions

STREAMLINED DATA COLLECTION 

Choose the option that is more convenient for you: use VOIP or your preferred landline to perform calls directly from the system!
Streamline your workflow and avoid typing mistakes by using embedded & automatic dialers. Reduce “waste” time and enable your interviewers to perform more reviews per hour.
Automatically record calls and attach them to the survey. Monitor how many phone calls have been made and check custom call exit status.
Perform live Quality Control by “listening” to the call, “whisper” to the interviewer or “barge in” the call.
 
 

CALL CENTER MANAGEMENT

Optimize your existing call center management costs or even develop a “remote call center”.
All your interviewers need is a pair of headphones and internet connection. The system’s management capabilities allows you to keep track of their activity and performance.
Check for each interviewer: the status (active/inactive), first and last login, reviews per hour, average call duration, effective work, current allocations etc.
Keep track of your CATI project’s progress by displaying at all times the quota status and get an overview of all your active surveys.
Solutions

ONLINE SURVEYS

Conduct Online Surveys with Checker and collect data easily, with minimum costs.
Create responsive designs for both desktop or mobile interfaces and distribute your surveys in multiple ways to reach the targeted respondents!
USE MULTIPLE WAYS TO DISTRIBUTE THE SURVEYS:
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KIOSK SURVEYS

Use mobile devices to display surveys on a loop and allow individuals to complete surveys on the spot (in conferences, exhibitions, in-store etc.).
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CLIENT’S WEBSITE

Direct website visitors to your survey by using banners, pop-ups or other visuals.
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DIRECT LINKS

Use Social media (Twitter, Facebook, etc.) or email to distribute the survey link.
QR CODES

Integrate QR codes on invoices, packaging, printed/ digital materials and direct people to your survey.
EMAIL SURVEYS
 
Use Checker’s specialized features for Email Surveys to successfully get feedback from consumers, communities, panelists, employees etc.
Checker’s self-managed distribution engine features:
“Do not message” time frames in order to minimize customer annoyance.
Use an automatic mechanism to send invitations periodically according to quotas and the response rate you set.
Get response rate tracking reports for your email surveys projects, bounced emails notifications and more.


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SMS SURVEYS 

Extend your project’s reach by sending surveys to the respondent’s mobile!
Automatize the process by connecting your client’s CRM with the Checker system!
Once the survey was created you have the possibility to choose the way you send the questionnaire: as a link for smartphone users or traditional SMS chat (send and receive one by one questions and answers).
The system allows you to set the time when your repondents receive the survey and attach automatically the respondents’ details from the database to the completed survey.
Set “Do not message” time frames to minimize customer annoyance.
Manage quotas and “chilling periods”.

RETAIL AUDIT

Whether your client wants to monitor if their products are where they should be on-shelf, to check if a promotional campaign has been implemented in full or what is happening within their category overall, Checker provides the tools to implement your research projects from beginning to end.
We support various types of studies such as:
Shelf share studies
Mapping and monitoring presence of products
Comparing presence with competing products
Monitoring presence, expiry dates, pricing and appearance
Inventory checks and counting
Planogram audits
Use Checker’s offline data collection app with specialized retail audit features:
Five tabs to perform the Shelf study functionality: Count, Price, Expiration Date, Textual Note and Picture
Product Barcode scanner (Barcode, QR codes etc.) to quickly select a product
Calculation options for counting products (inventory counting, shelf facing, product market share etc.)
Geo-location tracking functionality
Solutions