Scale your mystery shopping
Manage multiple MS campaigns A to Z, from recruitment to branded client dashboards, on one platform.
FOR MYSTERY SHOPPING PROVIDERS
Automate your
mystery shopping programs with an AI-powered platform
Automate repetitive tasks, simplify project management, and turn fieldwork data into actionable insights.
- AI-powered
- Automated workflows
- Offline data collection
Supported countries
0
+
Continents
0
Years of experience
0
+
Ongoing projects
0
+
The Professional Platform For Mystery Shopping Providers & CX/VoC Researchers
Fully customizable platform for Brands and Agencies
With over 20 years’ experience in digital research solutions development and integration technology dedicated to Mystery Shopping and CX/VoC industries, the Checker Software Systems empower you with the competitive advantages. We provide end-to-end enterprise-level solutions for top market research and mystery hopping experts worldwide.
SaaS Development
Digital research solutions development and integration technology know-how dedicated for Tracking survey providers, Mystery Shopping and CX/VoC industries. 


20+ Years Expertise
Deep industry knowledge and capabilities: hands-on market research & mystery shopping experts, client management, customer support and software development. 



Global Team
Our team members are spread all around the world to serve our clients in over 60 countries worldwide across 4 continents. 




Project implementation A to Z with Checker
Run every mystery shopping project end to end, from setup to client-ready dashboards.
Full project management workflow
Visibility and control from setup to dashboards, action plans and API integrations.
Mystery shopper platform
Mobile data-collection app and online system with shopper job boards.

Fieldwork & shoppers management
Track performance, publish jobs to matching shoppers, monitor progress.
Advanced client reporting
Team collaboration, multiple visualizations, categorized clickable scoring reports.
Recruit, train, and assign shoppers at scale
Build and manage your entire shopper panel inside Checker, no spreadsheets.
Shopper recruitment
Customizable registration form capturing shopper characteristics and region availability.
Training, testing & certification
Certify shoppers system-wide and per project.
Google Maps integration
Location-based assignment, QC, and shopper interface via Google Maps.
Job boards & payments
Shopper job boards and built-in shopper payment features.
See real surveys and dashboards

See exactly what your team and your clients will be working in
Dashboard example
Survey example
Turn complex mystery shopping projects into simple workflows

Run the entire project lifecycle inside Checker, end to end.
Project setup
Set up the project structure and team.
Build questionnaires
Advanced logic: all question types, auto-GPS coordinates, currency, advanced scoring, hidden sections, scenario and branch logic.
Data collection
Distribute surveys across multiple channels & touchpoints.
Monitoring
Monitor fieldwork progress and quotas in real time.
Quality assurance
Built-in QC plus AI-powered QA and answer recoding.
Reporting
Real-time drill-down dashboards, export to SPSS/Excel/PPT/PDF/CSV.
Client action tools
Comments, task assignment, close-the-loop with end clients.
Why teams choose Checker

Shopper management
Recruit, train, certify, and autoassign shoppers at scale.

Mobile & Field-Ready
Capture field data in real time, anywhere, on both Android & iOS.

Branded client dashboards
White-labeled, live, drill-down dashboards for your clients
Support & selfonboarding
Guided onboarding, tutorials, and live QA sessions.
Reporting your clients log in for
Branded dashboards with shopper media, drill-down, and every export format.
Branded client dashboards
Unified branded dashboards per client, live updates, drilldown.
Multimedia player
Play shopper audio, video and photos attached to each review in the dashboard.
Report types
Charts, tabular, comparatives, trends, KPI/NPS/TopBox, hyperlinks.
Exports & auto-push
SPSS/Excel/PPT/PDF/CSV, periodic auto-export, red-flag alerts.
Checker AI
Let Checker AI cut the manual work
AI-powered analysis across all your mystery shopping data. Uncover insights, summaries, and action plans in seconds, without the manual work.
Smart Data Analysis
AI-powered analysis of your mystery shopping and fieldwork data: uncover trends, patterns, and actionable insights in seconds.
Sentiment Analysis
Analyze sentiment across shopper reports and open-ended feedback to quickly understand satisfaction, complaints, and experience trends.
Keyword & Theme Analysis
Automatically surface recurring topics, keywords, pain points, and praise across large volumes of shopper feedback.
Executive Summary Generator
Turn complex mystery shopping results into clear AI-generated summaries for management, internal teams, and client reporting.
Ask Your Data with AI
Ask questions about your mystery shopping data and get precise answers and insights without manually searching through reports.
AI Quality Control
Automate QA on shopper reports with AI to flag inconsistencies, grammar and spelling mistakes, and cases that need human review.
Quick Insights & Action Plans
Transform mystery shopping results into key insights, improvement opportunities, and practical action plans in seconds.
AI Agent
Connect AI assistants such as ChatGPT or Claude to Checker and explore your project data through natural-language conversations.
Standardize your mystery shopping operations with one powerful platform
Customize your solution by using features individually or combining them as needed.
Integrated MS platform
Manage multiple MS campaigns A to Z, higher-quality data, instant live deliveries.



Simple questionnaire builder
imple to advanced logic, eliminate human error with automated jumps.



Order assignation & scheduling
Publish to matching shoppers, assign by location, auto-assign mass orders by rules.



Data collection on the go
Desktop job board with Android/iOS app, audio & video recording and media attachments.



Automated reporting & dashboards
Unified branded dashboards, live updates, drill-down.



Client action tools
Close the loop with built-in communication and action tools.



Request your personalized tour
See how Checker automates the work behind every mystery shopping project.
We reply within 10 minutes
An online meeting to discuss your needs & see a live demo
No sales commitment, no hidden fee, 100% free.
Error: Contact form not found.
Error: Contact form not found.
Frequently asked questions
What providers ask before moving to Checker.
Yes: online registration, characteristics and region, certification, and
database migration.
Yes: publish to matching shoppers, assign by location (Google Maps),
auto-assign mass orders.
Yes, Android & iOS with audio/video and media capture.
Yes: white-labeled dashboards with a built-in player for shopper media
Yes: AI-powered QA and answer recoding to cut manual checking.
60+ countries, multi-language.
Yes, including accessibility profiles.
Self-onboarding program plus live QA; tailored pricing.
What our clients say
“
Mystery shopper project in 8 countries set up in a couple of days. Data that can be extracted was all that it needs to be. Turnkey in it’s true sense.
Žarko Ugrinović
Account Manager Senior, MPG d.o.o
“
During our cooperation since 2012 I have seen them grow and develop their services and capabilities. They also listen to customer suggestions for improvement. I particularly appreciate the support I receive. I can definitely recommend the software and the company as a good cooperation partner.
Ilze Kronberga
Head of Client Service, RAIT Custom Research Baltic
“
Overall experience is that I’m really satisfied with the Checker, the features this software has and the people who are working in Support department who will help you any time of the day
Luka Tadic
Regional Manager, 4 Market Research
“
Working with Checker increased our growth and cut our operational costs.
Tomohiro Tsuzuki
Chief Operation Officer, AJIS
“
Our partnership with Checker Software Systems leveraged our capabilities.
Doina Popescu
Regional Operations Director, CEEMETA (GfK)
“
Quick response, remain relational / building bridges. Good data processing solution and thorough support!
Damian Badzmirowski
Managing Director, CeBRIS
Checker Software Systems The professional platform for mystery shopping & CX/VoC research.
CONTACT
COMPANY
- Products
- Features
- Privacy Policy