Checker Multichannel Solutions for Customer Experience Management (CXM)
Need customized programs to evaluate and improve the CUSTOMER EXPERIENCE? Leverage our solid expertise to monitor and track all customer touchpoints, get clients’ feedback, and measure satisfaction in an all-in-one integrated platform.
Checker CAPI, F2F Surveys
Conduct your face-to-face interviews (even offline) easily and efficiently with the help of a dedicated mobile app that is equipped with survey responsive automation and multimedia files capturing during the entire data gathering process.
Checker Retail Audits
Need to monitor if retail products are where they should be on-shelf, to check if a promotional campaign has been implemented in full or if overall pricing is according to a standard? Checker provides all the tools you need to performyour Retail Audits easily on mobile.
Checker CATI for Phone Surveys
Implement phone surveys with little effort and no need for the special hardware equipment. Manage your interviewing workforce and keep track of your projects’ evolution using the systems special features for call center management.
Checker Online Surveys
Easily create branded online surveys and distribute them in effective ways: with QR codes, send invitations by email, SMS or WhatsApp, or directly publish the link on social networks.
Checker Email Surveys
Use Checker’s specialized email survey solution to successfully get feedback from consumers, communities, panelists, employees, etc. Optimize Checker’s self-managed distribution engine and automatic mechanism to send invitations by quotas and response trackings.
Checker SMS Surveys
Contact your survey respondents directly on their mobile! The module works for offline SMS as well as for smartphones. Automatize the process by connecting your client’s CRM with the Checker system, so all data is collected and processed instantly!
Get 18 Free Survey Templates, Ready to Use!
Looking for a client satisfaction survey template, NPS survey template, or a CES survey template? We’ve got you covered. Download our complete pack of 18 professional survey templates: designed for CX, Mystery Shopping, Employee Experience, and more.
Included in your free download:
- ✅ Customer Experience (CX) Survey Template
- ✅ Mystery Shopping Evaluation Form
- ✅ Employee Engagement & Employee Satisfaction Survey Templates
- ✅ Net Promoter Score (NPS) Template
- ✅ Customer Satisfaction Score (CSAT) Template
- ✅ Store Feedback Form
- ✅ Restaurant & Hotel Guest Survey Template
- ✅ Healthcare Patient Satisfaction Survey Template
- ✅ Financial Services Client Feedback Form
- ✅ E-commerce Post-Purchase Survey Template
- ✅ Tourism & Hospitality Journey Feedback Template
- ✅ Pulse Survey Template … and more!
Explore Benefits for Your Business
Checker empowers you with all the solutions you need for different types of Survey Tracking, Customer
Experience and Voice of Customer measurements across multiple channels and devices.
With our robust KPIs and brand tracking metrics you will get continuous real-time
performance measurement of your market-research projects.
Unlimited users, projects, questionnaires, reports,dashboards
Customization of interface screens & access permissions
Easily import & export your data
API integration
ISO/IEC 27001:2013 certified
GDPR compliant
Need to conduct a research? We can help you with that!
- Efficient survey management at any point of the customer journey
- Comprehensive brand tracking research through permanent measurement of brand loyalty and brand awareness
- Consolidated live reports and responsive dashboards
- 360* operational management & automation
- Long-term performance tracking for measurement of customer satisfaction and loyalty
- All-in-one platform for enhanced engagement and efficient collaboration
Ready to take customer experience of your client to the next level?
Book your personal demo with our experts and get to know how you can leverage our platform to enhance your business operations.