Capture Customer Feedbacks Directly on Mobile with Checker Surveys Software
Extend your project’s reach by sending surveys to the respondent’s mobile and automatize the process by connecting your client’s CRM with the Checker system!
Optimize Your Customer Experience by Improving Response Rates Across Various Channels
With Checker CAWI, you can collect customers’ feedback via:
Email Surveys
- Use Checker’s specialized features for Email Surveys to successfully get feedback from consumers, communities, panelists, employees
- Set “Do not message” time frames to minimize customer annoyance.
- Use an automatic mechanism to send invitations periodically according to quotas and the response rate you set.
- Get response rate tracking reports for your email survey projects, bounced email notifications, and more.
SMS Surveys
- Extend your project’s reach by sending surveys to the respondent’s mobile.
- Automatize the process by connecting your client’s CRM with the Checker system!
- Once the survey was created, you can choose the way you send the questionnaire: as a link for smartphone users or traditional SMS chat (send and receive one by one questions and answers).
- The system allows you to set the time when your respondents receive the survey and attach the respondents’ details automatically from the database to the completed survey.
- Set “Do not message” time frames to minimize customer annoyance.
- Manage quotas and “chilling periods”.
Online Surveys
- Conduct Online Surveys with Checker and collect data easily, with minimum costs.
- Define the total number of surveys and customized notification that your survey quota has been fulfilled.
- Add redirect links once the survey is completed
- Organize and manage reviews in online reports
- Create responsive designs for both desktop or mobile interfaces and distribute your surveys in multiple ways to reach the targeted respondents.
WhatsApp Surveys
- Get higher response rates by sending out WhatsApp surveys, and allowing for one-click responses.
- Collect responses in real-time to make quick decisions based on data.
- Use specific templates with account data to personalize your approach.
- Make sure your data is safe and secure: WhatsApp uses end-to-end encryption.
Explore Multiple Modes of Surveys Distribution
Client’s Website
Direct your website visitors to your survey by using banners, pop-ups, or other visuals.
Kiosk
Use mobile devices to display surveys on a loop allowing individuals to complete surveys on the spot (in conferences, exhibitions, in-store, etc.)
Direct Links
Use Social media (Twitter, Facebook, etc.) or email to distribute the survey link.
QR Codes
Integrate QR codes on invoices, packaging, printed/ digital materials, and direct people to your survey.
Discover Benefits of Checker CAWI
Quick and easy setup
Simplified user-friendly builder to easily create mobile responsive and personalized questionnaires in short time.
Sample Management
Efficiently manage sample databases with the flexibility of manually inputting new databases or auto importing. All data will be validated and unified automatically.
Customized survey settings
Full control over survey sending time, chilling period, quotas, personalized messaging, and more.
Distribution Engine
Integrate your FTP/APIs and leverage Checker's automated distribution process in various modes, based on quota & survey settings
Data Collection
Optimize both online and offline data collection methods across multiple channels and easy-to-use input interface.
Advanced performance tracking
Get access to live updates, status reports, performance KPIs and project results in visualized analytics - all with Checker's robust reporting features.
Get Instant Updates and Reporting for Your End Clients
Optimize your surveys with real-time reporting and consolidating data
Real-Time Data
Dashboard displays live results and quota updates, all accessible online.
Mobile Responsive
Optimize both online and offline data collection methods across multiple channels and easy-to-use input interface.
Client Action Tool
Leave comments in report/assign tasks by the result.
Brand Customization
Get personalized interface design & report structure, user access by hierarchy.
Push Reports
Auto/push reports sent via email to a client.
Consolidated Reports
Automatically unify results from multiple sources and timeframe.
All Your Vital Analytics and KPIs in One Customized Dashboard
Optimize your survey performance across all channels with real-time reporting in one dashboard. Choose the best avenue to reach out to audiences.
With Checker Customer Surveys, you will:
– Drive better response rates
– Collect high-quality data
– Get fast and real-time feedbacks from stakeholders
– Obtain multi-mode survey distribution and engine across various touchpoints and devices.
Optimize Checker Integrated Tools For Full CAWI Workflow Management
Project setup
- Responsive survey builder
- Multi-mode distribution engine
- Pre-defined logics, chilling periods, expiry rules
Database Management
- Database auto-import & sync
- Contact details syntax checks
Data Collection
- Mobile device responsive surveys
- Anonymous / personalized, trackable invites
Monitoring
- Live progress tracking
- Status reports (response rates, bounced rates, completions..)
- Automated scenario-based alerts
Client Reporting
- Live results on customizable dashboards
- Client action tools (leave comments, assign tasks)
- Automated push reports
Data Quality & Security
- Survey validation rules
- Responses timestamps
- GDPR & ISO/IEC 27001: 2013 Compliance