Market research software for CX, VoC and research agencies
Run online, phone and face-to-face surveys, check data quality with AI and give every client a live dashboard, all in one platform.
How likely are you to recommend us to a friend?
Did the staff greet you on arrival?
One survey platform for market research instead of five tools
- A different tool for online, phone and field surveys
- Data merged by hand before every report
- Interviewers followed by phone and email
- Quality checks done row by row in Excel
- Static PDF reports sent to clients
- Updates exported and emailed to each client by hand
- CAWI, CATI and CAPI in one market research platform
- Results from every mode in one dataset
- Live quotas and interviewer progress
- AI flags errors the moment an interview is submitted
- Live branded dashboards for every client
- Push reports and alerts sent to clients automatically by email
Run continuous VoC and brand tracking programs for your clients
Turn one-off studies into long-term programs. Measure satisfaction and loyalty at every point of the customer journey and track results wave after wave.
OctW2
NovW3
DecW4
JanW5
FebW6
Mar
The all-in-one market research platform for every method
Pick the right channel for each study, or mix them in one project.
Online, email, SMS and WhatsApp surveys
Build responsive surveys and send them by email, SMS, WhatsApp, QR code or direct link. Quotas, chilling periods and “do not message” time frames are handled by the distribution engine.
- Automated invitations by quota and response rate
- CRM-triggered surveys at any customer touchpoint
- Live response, bounce and completion tracking
How satisfied were you with the checkout experience?
Phone surveys and call centre management
Run CATI projects without special hardware. Interviewers work in a secured surveyor portal while project managers follow every call live.
- Manual or auto dial, priorities and appointment scheduler
- Call recordings attached to completed surveys
- Local caller IDs, multilingual scripts and time zones
Face-to-face interviews, even offline
Interviewers collect data on tablet or phone, with or without internet. Photos, audio, video and signatures are captured inside the interview.
- Offline mode that syncs when back online
- GPS tracking for sampling validity
- Automatic quota updates in the app
Which of these brands have you seen in the last month?
Focus groups and Retail Audits
Collect feedback from focus groups, big or small, and run shelf, pricing and promotion audits for your FMCG clients on the same platform.
- Focus group feedback analysed next to your survey data
- Retail Audits with photo proof and checklists
- One report for every method
Fieldwork software that proves every interview is real
Give your clients data they can trust, with proof attached to every interview, online, by phone or face to face.
Live dashboards your
research clients log in to
All data and media from every survey mode, unified in one branded interface.
Analyse thousands of survey responses in minutes
Every interview is checked on submit, open-ended answers are coded automatically
and client-ready summaries are prepared for you.
AI quality control
Inconsistencies and errors flagged as soon as an interview is submitted. Cases that need a human are set aside.
Open-ended coding
Verbatims from CAWI, CATI and CAPI recoded automatically into themes and sentiment.
Executive summaries
Client-ready summaries and action points in seconds, across thousands of responses.
AI Agent & MCP
Connect ChatGPT, Claude, Gemini and other AI assistants to your project data.
Fits your stack. Passes your clients’ security checks.
SalesforceCRM
Power BIBI tools
ChatGPTAI assistants
Claudevia MCP
SPSSData exports
Trusted by research and CX agencies
for 20+ years
“My closest partner for MS. The software is the easiest to use for an average user compared to other solutions we have used in the past. The support is immediate and highly effective and we are never let down, we always find solutions that work and we find them fast. We feel like we are partners rather than just using the software. Checker has found solutions in cases where others couldn’t. They respond very fast and always come up with solutions and support in all areas and levels. We don’t feel the need to control anything that has to do with questionnaire set-up, reporting, etc because they watch our backs.”
Questions research agencies ask about our market research software
Can’t find your answer? Our team replies fast.
Contact UsChecker is a market research platform that runs online (CAWI), phone (CATI) and face-to-face (CAPI) surveys in one system, with one questionnaire builder, one fieldwork panel and one set of client dashboards. Research and CX agencies use it to run multi-mode projects without merging data from separate tools.
The right platform covers every method you sell to clients and keeps the data in one place. Checker combines CAWI, CATI, CAPI, focus groups and Retail Audits with AI quality control and white-labeled client dashboards, so agencies run every project in one system.
Yes. Interviewers collect data on tablet or phone with or without internet, and the app syncs when they are back online. Photos, audio, video, signatures and GPS location are captured inside the interview.
No. CATI projects run in a secured surveyor portal without special hardware, with manual or auto dial, priorities, an appointment scheduler and call recordings attached to completed surveys.
Yes. Surveys can be sent by email, SMS, WhatsApp, QR code or direct link. Quotas, chilling periods and “do not message” time frames are handled automatically by the distribution engine.
Yes. Every client gets live, branded dashboards with drill-down filters, media from each interview, comments and tasks, plus automated push reports by email or SMS.
Every interview is checked on submit, open-ended answers from CAWI, CATI and CAPI are coded into themes and sentiment, and client-ready summaries are prepared in seconds. You can also connect ChatGPT, Claude, Gemini and other AI assistants to your project data via MCP.
Yes. Checker handles personal data in line with GDPR and is ISO/IEC 27001:2022 certified.
Talk to our team about your project. We will suggest the right setup, whether you are running a single study or a continuous research program.
Yes. Surveys can be triggered automatically from your client’s CRM after a purchase, visit or call, and results can be pushed back to client systems and BI tools via API.
See Checker on your own research project
A live demo built around your methods and clients. No sales commitment, no hidden fee, 100% free.